1. Scope
This Privacy Policy explains how Junk Plus collects, uses, discloses, and protects information obtained through our website, forms, calls, texts, and service interactions.
2. Information We Collect
- Contact information such as name, phone number, email, and address.
- Project and service details such as requested dumpster size, material type, schedule, and placement notes.
- Transaction details, billing data, and payment records (processed by payment providers).
- Technical data such as IP address, browser type, pages visited, and interaction logs.
- Communication history from calls, emails, texts, or form submissions.
3. How We Use Information
- Provide quotes, schedule service, deliver/pick up dumpsters, and provide support.
- Verify identity, process payments, and maintain business records.
- Send service updates, reminders, invoices, and policy/terms notices.
- Improve operations, site performance, and customer experience.
- Detect fraud, enforce agreements, and comply with legal obligations.
4. Legal Bases and Connecticut Privacy Rights
When applicable, we process information for contract performance, legitimate business interests, legal compliance, and consent where required. Connecticut residents may have rights under applicable state law, including rights to access, correct, delete, and obtain a portable copy of certain personal data, and to appeal certain privacy decisions.
5. Sharing of Information
We do not sell personal information for money. We may share data with service providers and business partners as needed to run the business.
- Payment processors, software platforms, CRM tools, and web hosting providers.
- Subcontractors or dispatch/hauling partners involved in service delivery.
- Legal, regulatory, insurance, or law enforcement entities when required.
- Professional advisors or in connection with a business transfer.
6. Cookies and Tracking
Our site may use cookies, analytics tags, and similar technologies to improve functionality, measure performance, and understand traffic. You can control cookies through browser settings.
7. Text Messages and Calls
By providing your phone number, you consent to receive service-related calls and messages from Junk Plus, including scheduling and support communications. Message/data rates may apply. You can opt out of non-essential messaging at any time.
8. Data Retention
We retain personal information as long as reasonably necessary for service delivery, accounting, legal compliance, dispute resolution, and recordkeeping, then securely delete or de-identify data where feasible.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No transmission or storage system is guaranteed to be 100% secure.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our site may contain links to third-party platforms or social networks. We are not responsible for the privacy practices of those third parties.
12. Your Choices and Requests
You may request to access, correct, delete, or limit use of your personal information, subject to legal exceptions. To submit a request, contact us using the details below.
13. Policy Updates
We may update this Privacy Policy periodically. The latest version will be posted on this page with the revised effective date.
14. Contact
Junk Plus
378 S. Eagle St., Terryville, CT 06786
(860) 335-4555 Line 1
(860) 986-9166 Line 2